Thank you for choosing to shop at SpryBook, your go-to destination for captivating ebooks. At SpryBook, we aim to provide you with an exceptional reading experience. However, we understand that there may be instances where you might need to request a refund. This Refund Policy outlines the terms and conditions for requesting a refund on our platform.
- Eligibility for Refund
- You may request a refund if you have made a purchase on our website, https://sprybook.com/.
- To be eligible for a refund, your request must meet the following criteria:
- You have encountered technical issues with your ebook purchase that our support team cannot resolve.
- You have made the request within [30 days] of your purchase.
- Non-Refundable Items
- We do not offer refunds for the following:
- Ebooks that have been accessed, downloaded, or read.
- Ebooks purchased more than [14 days] ago.
- Gift cards or promotional codes.
- We do not offer refunds for the following:
- How to Request a Refund
- To request a refund, please contact our customer support team at support@sprybook.com. In your email, include the following information:
- Your full name.
- Order number.
- Description of the issue or reason for the refund request.
- Our support team will review your request and respond within [3 business days].
- To request a refund, please contact our customer support team at support@sprybook.com. In your email, include the following information:
- Refund Process
- If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please allow [5-7 business days] for the refund to reflect in your account.
- Refunds will be issued in the same currency and amount as the original purchase.
- Contact Information
- If you have any questions or need further assistance, please reach out to our customer support team at support@sprybook.com.
- Changes to this Policy
- SpryBook reserves the right to make changes to this Refund Policy at any time. Any updates will be posted on our website, and the revised policy will become effective immediately upon posting.
By making a purchase on SpryBook, you agree to and accept the terms of this Refund Policy.
We appreciate your trust in SpryBook, and we are committed to providing you with an exceptional reading experience. If you have any questions or concerns, please don’t hesitate to contact our customer support team. Your satisfaction is our priority.
SpryBook Website: https://sprybook.com/ Email: support@sprybook.com
